The mixed effects of online diversity training Author Edward Chang, Katherine Milkman, Dena Gromet, Robert Rebele, Cade Massey, Angela Duckworth, Adam Grant Publication Year 2019 Type Journal Article Abstract We present results from a large (n = 3,016) field experiment at a global organization testing whether a brief science-based online diversity training can change attitudes and behaviors toward women in the workplace. Our preregistered field experiment included an active placebo control and measured participants’ attitudes and real workplace decisions up to 20 weeks postintervention. Among groups whose average untreated attitudes—whereas still supportive of women—were relatively less supportive of women than other groups, our diversity training successfully produced attitude change but not behavior change. On the other hand, our diversity training successfully generated some behavior change among groups whose average untreated attitudes were already strongly supportive of women before training. This paper extends our knowledge about the pathways to attitude and behavior change in the context of bias reduction. However, the results suggest that the one-off diversity trainings that are commonplace in organizations are unlikely to be stand-alone solutions for promoting equality in the workplace, particularly given their limited efficacy among those groups whose behaviors policymakers are most eager to influence. Keywords diversity training, gender bias, racial bias Journal Proceedings of the National Academy of Sciences Volume 116 Pages 7778–7783 Type of Article Journal Article DOI 10.1073/pnas.1816076116 Full text Open access via the link provided. Type of Prejudice/Bias Race/Ethnicity Country United States Worldwide Method Field Setting Work Google ScholarDOIBibTeX